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FAQ

General Questions

Q.1 Can I track my parcel?
Q.1 Your parcel can be tracked through our couriers website www.interlinkexpress.com you will require your consignment number which should have been sent to you by text message or email.

Q.2 Do you ship internationally?
A.2 yes we ship to a large range of countries outside of the UK. Please add your product to the basket and select the country to see what the cost will be. If the option is not available on the basket page please get in touch at sales@ukcustomcovers.com and we will see what we can arrange for you.

Custom Boot Liner Questions

Q.1 Can I wash my custom boot liner?
A.1 Yes our boot liners are washable however we do not recommend putting them in a washing machine, we advise you to remove the liner from the vehicle and hose it down with warm soapy water.

Q.2 Is my custom boot liner waterproof?
A.2 Yes all our boot liners are PU (polyurethane) coated made with the finest durable materials.

Q.3 My boot liner arrived without any velcro
A.3 You will see at the bottom of the fitting instructions if your boot liner requires velcro, it should be included with your product when it arrives. If you have not received any required velcro, please send an email to sales@ukcustomcovers.com including your name and invoice number, we will send some out to you ASAP.

Q.4 I am unsure how to fit my custom boot liner?
A.4 All of our fitting instructions are available to download from our website, first locate your product then click on the instruction PDF tab to download a full set of instructions.

Custom Hardtop Cover Questions

Q.1 Can I store my custom hardtop cover outside?
A.1 Although your hardtop cover is waterproof we do not recommend storing it outside with your precious roof inside, all of our hardtop covers have vents sewn into the cover to allow it to breathe, if stored outside water could get in through these vents and cause damage to your hardtop.

Q.2 My custom hardtop cover seems very tight once fitted?
A.2 All of our hardtop covers are designed to fit like a glove and therefore seem quite tight once zipped up, this is perfectly normal. When fitting ensure there is a minimum of 2 people.